At Spray-Net North LLC, we are committed to providing high-quality renovation and home improvement services. Because our services involve project planning, consultations, labor, and customized solutions, our refund policy applies differently from standard retail products.

Please review the following terms regarding cancellations, refunds, and service adjustments.

Service Cancellation Policy

Customers may request to cancel a scheduled consultation or service appointment.

To request a cancellation, please contact us as soon as possible:

Email: help@spraynetnorth.com

Cancellation requests should include:

  • Customer name
  • Contact information
  • Scheduled service details
  • Reason for cancellation

Refund Eligibility

Refunds may be considered in the following situations:

  • A service has not yet started
  • A payment was made in error
  • A project cannot proceed due to circumstances outside the customer’s control

Refund requests must be submitted within 30 days of the payment date.

Once a service project has started, refunds may be limited based on completed work, materials purchased, preparation costs, and resources already committed.

Non-Refundable Items and Services

The following may not be eligible for a full refund:

  • Completed consultation services
  • Work already performed
  • Customized project planning
  • Materials purchased specifically for a customer project
  • Labor costs already incurred
  • Services delayed due to customer-requested changes or lack of required access

Project Adjustments and Corrections

If you believe there is an issue with completed work, please contact us within 30 days after service completion.

We will review the concern and determine an appropriate solution, which may include:

  • Additional service adjustments
  • Corrections where applicable
  • Project review and recommendations

Refund Processing

Once a refund request is reviewed and approved, we will process the refund through the original payment method.

Please allow reasonable processing time for your bank or payment provider to complete the transaction.

Late or Missing Refunds

If you have not received an approved refund:

  1. Check your bank account again.
  2. Contact your payment provider.
  3. Contact your bank regarding processing times.

If you still have not received your refund, please contact us:

Email: help@spraynetnorth.com

Payment Disputes

Before initiating a payment dispute, we encourage customers to contact us directly so we can review the situation and work toward a resolution.

Mailing Address for Returns or Correspondence

For any approved return-related correspondence, please contact us first for instructions.

Spray-Net North LLC
15450 Hayden Rd #110
Scottsdale, AZ 85260

Contact Us

For questions regarding refunds, cancellations, or service concerns, please contact:

Spray-Net North LLC
15450 Hayden Rd #110
Scottsdale, AZ 85260

Email: help@spraynetnorth.com